Feature

Multi-Platform Review Routing That Sends Customers
to the Right Place Automatically

Stop sending customers on a treasure hunt. Smart routing detects their platform and sends them exactly where they need to go — whether that's Google, Amazon, Yelp, Facebook, Tripadvisor, or 100+ other review platforms.

Multi-Platform Review Routing

One Link. Every Review Platform You Need.

Most businesses send customers a generic link and hope they figure out where to leave a review. ReviewStream removes that friction by intelligently routing each customer to the right review platform based on device, history, location, and your priorities.

Eliminates Customer Confusion

No more wondering where to leave a review — they land exactly where they need to be.

Works for Multiple Review Channels

Perfect for businesses that collect reviews on Google, Amazon, Yelp, and more simultaneously.

Improves Review Completion Rate

Removing friction at the routing stage increases the likelihood customers will complete their review.

Reduces Drop-Offs and Wrong Platforms

Smart routing prevents customers from abandoning or reviewing on the wrong platform.

Intelligent Routing Powered by Real Customer Behavior

Your customers don't all use the same review platform. ReviewStream recognizes what device they're on and what channels they use — then launches the correct flow automatically.

Smart Detection Includes:

Device Type Detection

iPhone users → Apple Maps, Android users → Google Maps. Automatic platform selection based on device.

Installed App Recognition

Detects if customers have Google, Yelp, Facebook, or Amazon apps installed and routes directly into the app.

Location-Based Preferences

Geographic routing rules based on regional platform popularity and business presence.

Business Rules You Set

Define your priorities (e.g., prioritize Google first, then Yelp, then Facebook).

Fallback Flows

For users without apps installed, automatic fallback to mobile web or desktop versions.

SEO Note: Friction reduction = higher review velocity, one of Google's top local ranking factors.

Review Routing for Every Major Platform — And All the Niche Ones Too

From household names to industry-specific platforms, ReviewStream supports review routing for over 100 destinations. Whether your customers buy from you online, locally, or through a marketplace, we get them exactly where they need to go.

Supported Platforms:

Google
Amazon
Yelp
Facebook
Tripadvisor
BBB
Angi
Trustpilot
Shopify
Etsy
Houzz
RealSelf
Healthgrades
Zillow
G2
Capterra

+ 84 more platforms

Perfect for: Ecommerce, local service businesses, SaaS products, hospitality, healthcare, home services, and retail.

Choose Where You Want Reviews First

You're in control. Set your preferred review platform order and let ReviewStream guide customers there automatically.

Routing Rules You Can Set:

Send 80% of traffic to Google

Prioritize Amazon for product buyers

Route home-service customers to Yelp

Send software users to G2 or Capterra

Automatically split traffic across multiple platforms

Assign different routing rules per product/service

Priority-based routing

Automatic distribution ensures all platforms stay fresh and balanced.

Tailored Review Flows for Each Platform's Requirements

Every review site has its own quirks. ReviewStream optimizes the flow for each platform to maximize completion and avoid errors.

Google

App detection → Maps → review modal. Seamless flow from any device.

Amazon

Product page → “Write a review” jump link. Direct path to review form.

Yelp

Logged-in detection → mobile app → review composer. Optimized for mobile-first users.

Facebook

Recommends vs. reviews logic. Handles Facebook's unique review structure.

Tripadvisor

Location → review form logic. Smart matching for hospitality businesses.

BBB

Verified business matching. Ensures reviews land on the correct accredited profile.

Note: This reduces abandoned reviews caused by confusing platform UX.

A Clean, Consistent Experience for Every Customer

Whether customers scan a QR code, tap a text link, or click an email, they land on a simple branded page displaying the platforms you support. ReviewStream handles all logic behind the scenes and takes them to the right page instantly.

White-label branded routing page

Your logo, your colors, your message

Clear call-to-action per platform

Obvious buttons for each review site

Automatic fallback routing

Always provides a working path

Mobile-first UI

Optimized for thumb-friendly interaction

No dead links, no outdated URLs

Automatically updated when platforms change

Branded routing page
Routing analytics dashboard

Track Review Clicks and Routing Performance in Real Time

Understand which platforms customers prefer, which routes convert best, and where additional optimization is needed.

Platform click-through rates
Device-based routing
Review completion patterns
Review flow drop-offs
Platform-level conversion rates

Insights help you prioritize the platforms that move the needle.

Route Every Customer to the Perfect Review Platform

Stop losing reviews to confusion. Start routing customers intelligently today.

Ready to automate your review collection?

Join thousands of businesses using ReviewStream to collect more reviews, boost their online reputation, and grow revenue.